FAQ About HYMAN hospitality

  • Q What may delay production or delivery?

    A

    Delays may arise from drawing revisions, material changes, approval delays, public holidays, and challenges with ocean freight or customs clearance.

  • Q Can you help with budget estimation before final drawings?

    A

    Yes, we provide free budget estimation based on your initial plans or BOQ. Our estimates are highly accurate (±5-10%), allowing for effective project planning before final drawings are completed.

  • Q Do you provide DDP door-to-door delivery for hotel furniture projects?

    A

    Yes, we offer tax-inclusive DDP delivery to the USA, Canada, and Europe. Our service includes customs, final distribution, and optional warehousing or unloading based on your project requirements.

  • Q Do you provide hotel room renderings and shop drawings?

    A

    Yes, we provide both professional 3D renderings and detailed shop drawings (1-2 week turnaround). These services are generally complimentary for confirmed projects to ensure brand approval and manufacturing precision.

  • Q Have you shipped hotel furniture to the United States or Canada?

    A

    Yes, we primarily ship to the US and Canada via Ningbo port. Major projects include Marriott and Hilton, and these cases are publicly available for reference.

  • Q Can you match brand standards such as Hilton, Marriott, IHG or Hyatt?

    A

    Yes. We strictly follow specific brand standards, design packages, and model room requirements for Hilton, Marriott, IHG, and Hyatt, ensuring full compliance and manufacturing precision.

  • Q How is hotel furniture packed for international shipping?

    A

    We use four-layer packaging with shipping marks and room number labels. Pallets or wooden cases are also utilized for extra protection to ensure safe international transit.

  • Q Can you customize furniture for ADA-compliant rooms?

    A

    Yes, we provide full customization for ADA-compliant rooms, including specific dimensions, structures, and bathroom sets, ensuring all furniture strictly meets international accessibility standards.

  • Q What shipping methods do you offer?

    A

    We offer sea, air, and express shipping via FCL or LCL. Our supported trade terms include DDP, FOB, and CIF to ensure flexible and efficient global delivery.

  • Q Can you match existing hotel furniture for renovation projects?

    A

    Yes, we can replicate existing furniture based on photos, physical samples, color swatches, or drawings, ensuring a perfect match for your renovation project.

  • Q Can you help estimate freight cost before order confirmation?

    A

    Yes. Please provide the destination, cargo volume, container type, preferred trade terms (DDP/FOB/CIF), and whether taxes are included for an accurate freight cost estimate.

  • Q How can I get samples and how long does sample production take?

    A

    We provide material and product samples. Fees apply but are refundable upon bulk orders. Production accurately takes 7-15 working days once all specifications are confirmed.

  • Q Do you provide shipping marks and packing lists by room or item?

    A

    Yes, we provide shipping marks, room number labels, and item codes. Our packing list format is organized by both room and item for easy identification and efficient on-site installation.

  • Q Can you make a mock-up room before mass production?

    A

    Yes, we offer mock-up rooms in 3-4 weeks. Fees are refundable upon mass order. Approval via photos, videos, or on-site inspections is required before starting mass production.

  • Q Can you load products by room type or installation sequence?

    A

    Yes, we can load products into containers by floor, room type, or installation sequence to optimize your on-site unloading and facilitate efficient furniture installation.

Leave a Message
FEEDBACK

QUICK LINKS

PRODUCTS

HOT PROJECTS

CONTACT US

Phone : +86-18659106856
Add : Fuzhou, Fujian, China
 
Copyright © 2026 Fuzhou Hyman Hospitality Co.,Ltd. All Rights Reserved. Sitemap | Privacy Policy