FAQ About HYMAN hospitality

  • Q Do you supply quartz countertops and stone vanity tops?

    A

    Yes, we supply custom quartz and stone vanity tops in a wide range of materials and colors. Our products feature professional edge profiles, pre-drilled holes for sinks/faucets, and include matching sinks. All items are shipped using secure packaging methods (such as crates or A-frames) to ensure safe arrival.

  • Q What information is needed for an accurate quotation?

    A

    To provide an accurate quotation, we need the room count, types, BOQ, drawings, material specifications, project destination, and required delivery schedule.

  • Q Do you provide shower panels for hotel bathrooms?

    A

    Yes, we provide waterproof shower panels available in various materials, sizes, and colors. For installation, we provide detailed instruction manuals and professional online guidance to ensure a seamless setup.

  • Q What is your MOQ for hotel furniture orders?

    A

    Our standard MOQ starts from 30 sets. We offer more flexible MOQs for sample production and top-up orders to accommodate specific product requirements and project needs.

  • Q Do you supply SPC flooring for hotel projects?

    A

    Yes, we supply certified SPC flooring with various thicknesses and wear layers. It is waterproof, fireproof, and features click-lock installation, strictly meeting international hotel brand standards.

  • Q What are your payment terms?

    A

    Our standard terms are T/T 30% deposit and balance before loading. For DDP, shipping freight is paid before delivery. L/C terms are also available under specific conditions.

  • Q Can I order replacement furniture or top-up items only?

    A

    Yes, we accept top-up and replacement orders. We provide precise color matching and old model replication. Minimum order quantities may apply, but we prioritize supporting your ongoing project maintenance needs flexibly.

  • Q Can you help me control the project budget?

    A

    Yes, we offer value engineering through alternative materials and budget tiers. Our professional cost-reduction suggestions help you control project expenses while ensuring brand compliance and quality.

  • Q Can hotel furniture be customized according to my project?

    A

    Yes, we fully customize dimensions, materials, colors, finishes, structures, and hardware. Our solutions are tailored to your project needs while strictly adhering to specific international hotel brand standards.

  • Q Why do custom hotel furniture prices vary so much?

    A

    Prices vary based on material quality, hardware, finishes, and structural complexity, alongside order quantity, compliance certifications, international transportation, and specialized protective packaging requirements.

  • Q Can you manufacture according to my FF&E specifications?

    A

    Absolutely. We manufacture strictly according to your FF&E specifications, BOQ, and international brand standards, ensuring every detail meets your project requirements and brand compliance.

  • Q What is your production lead time?

    A

    Samples take 2–3 weeks, while mass production is 5–7 weeks. Lead times may extend for exceptionally large orders or during peak seasons.

  • Q Can you work from designer drawings or architectural plans?

    A

    Yes, we work with CAD, PDF, SketchUp files, renderings, and on-site dimensions. Our technical team converts these into detailed shop drawings to ensure precise manufacturing and strict brand compliance.

  • Q How do you manage hotel project timelines?

    A

    We manage timelines through rigorous milestone tracking for drawings, samples, production, QC, and shipping, ensuring each stage meets strict deadlines for seamless, on-time project delivery.

  • Q Do you provide shop drawings before production?

    A

    Yes, we provide detailed shop drawings (dimensions/materials) within 1-2 weeks. We offer revisions until final approval to ensure brand compliance and technical precision before production begins.

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Phone : +86-18659106856
Add : Fuzhou, Fujian, China
 
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